Privacy Policy

Like most website operators, Sorainen collects data about visitors to our website at This helps us understand how useful the website is and how to improve it.

Sorainen data collection practices are governed by the following Privacy Policy, which tells you what data Sorainen collect, how we use that data and who has access to that data.

You have many rights that you can use to control your privacy. Sorainen respects those rights. We want to help you exercise your rights, so you will find details on how to do so below.

Please take your time to read this policy and contact Sorainen if you have any questions or feedback regarding our privacy policy.

Your data controller

Sorainen offices in Estonia, Latvia, Lithuania and Belarus (Sorainen) are the joint controllers of your personal data. Contact information for Sorainen offices can be found here

The roles of Sorainen offices and their relationship with you are detailed in the arrangements between them.

Your Sorainen data protection officer can be contacted at e-mail

What data do Sorainen collect and how is it used?

Website browsing statistics

Sorainen is constantly improving its website and aims to make using it as easy as possible. For this purpose, Sorainen needs to know what information is most relevant to website visitors, how often they connect, what browser and device they use, what content is  mostly read, what region visitors come from, and similar demographics and statistics.

Sorainen collects this information by using an automated tool called Google Analytics. This allows Sorainen to record and analyse how visitors use the website.

You can learn more about how Google Analytics works and the information it allows us to collect and analyse here -

Sorainen uses this data on the basis of our legitimate interest as a business in improving our understanding of client needs and preferences in order to constantly enhance our services and improve client access to information that Sorainen publishes.

You may at any time disable collection of your data by Google Analytics, as described here -


The server that hosts the Sorainen website may also record requests you make to the server, such as the web address you open, the device and browser you use, your IP address, date and time of access. This data is used only for technical purposes – that is, to ensure the proper functioning and security of the website and to investigate possible security incidents.

The basis for collecting and using such data is Sorainen’s legitimate interest in ensuring the technical availability and security of the Sorainen website.


What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. A cookie enables the website to remember your actions and preferences ‒ such as login, language, font size and other display preferences ‒ over a period, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How does Sorainen use cookies?

The Sorainen website uses cookies to collect your IP address and browsing information, such as the websites you have visited or the time you have spent on each page, and allows the Website to remember your system and preferences.

Other cookies allow Sorainen to track website traffic and users’ interaction with the website – Sorainen uses this data to analyse visitors’ behaviour and to improve visitors’ experience. These cookies are placed and used by the Google Analytics tool.

Cookies are placed on your device only if you consent, unless cookies are required for strictly technical functioning of the website. However, note that if you do not consent to the use of cookies, certain functions of the website may not function properly or may not function at all.

The legal basis for the use of cookies is Sorainen’s legitimate interest in ensuring the technical functionality of the website. When cookies are used to remember your choices or for statistical purposes, the legal basis is your consent.

How to control cookies?

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. But if you do this you may have to manually adjust some preferences every time you visit a site, while some services and functionalities may not work.


If you subscribe to the Sorainen newsletter via the Sorainen website or otherwise provide Sorainen with your business contact details, Sorainen may send you updates, newsletters or legal alerts which may be of interest to you. You will find more details on how Sorainen uses your contacts for such communication here –


Sorainen may use website visitor statistical data to analyse trends and demographics of Sorainen visitors. However, Sorainen does not assign each visitor an individual profile.

Who may access your data

Statistical data about Sorainen visitors may be accessed by employees in our marketing and IT departments who are responsible for analysing that data and for improving our website.

Sorainen partners who provide Sorainen with website content management tools or who host the Sorainen website may have access to technical log files.

The Google Analytics tool provided by Google Inc. (a US company) has access to statistical data collected by that tool. Google Inc has subscribed to the EU-US Privacy Shield principles EU – US Privacy Shield list, which confirms that what we have provided complies with mandatory EU privacy standards. Contractual obligations to ensure privacy are also applied to this provider, which you may read here:

Cookies are accessible by partner

There is no decision by the European Commission to recognise the level of data protection in Belorussia as adequate. Therefore, the Sorainen Office in Belorussia has access to personal data on the basis of an agreement between Sorainen Belorussia and other Sorainen offices. This conforms to the Standard Contractual clauses approved by the European Commission. You may ask Sorainen to inspect a copy by contacting the Sorainen Data Protection Officer.

How long does Sorainen store data?

Sorainen uses collected statistical data for analysis for up to three years.

Cookies are usually valid for a short term (a day, a week or a month), though in some cases they may remain valid for up to a year.

Your rights and how you may exercise them

By contacting Sorainen via e-mail at, you may exercise your right:

  • to require access to your personal data;
  • to require rectification of your personal data;
  • to require erasure of your personal data;
  • to withdraw consent to processing of your personal data, where applicable.

In some cases you may have a right to request a restriction on processing your personal data or to object to processing of your personal data.

You may exercise your rights in line with the requirements of applicable EU and local laws.

If personal data is erased at your request, Sorainen will only retain such copies of the information as are necessary to protect our or third party legitimate interests, comply with governmental orders, resolve disputes, troubleshoot problems, or enforce any agreement you have entered into with Sorainen.

You may disable cookies by your browser settings, or by visiting here:

Right to lodge a complaint

If you think your privacy rights have been breached, you may lodge a complaint with an authority of the EU country of your habitual residence. Contact information for these authorities can be accessed at

Home Privacy Policy