Drawing on our broad collective experience, we provide every service you need to help protect data and ensure compliance. We are trusted by clients across many industries not just because of our region-specific savvy but also the precision work we deliver.
The hottest topic – the GDPR
Since the significant change to the EU personal data protection landscape that took place with the adoption of the General Data Protection Regulation, many businesses are eager to become compliant but do not know where to start. We begin with an audit, helping the client map their data processing – this is the first thing that needs to be done before we can move on to drawing up and executing an action plan to meet the numerous requirements. Even though the GDPR is an EU-level regulation, local requirements add another level of complexity – and we know the ones that apply in the Baltics inside out.
Cybersecurity and personal data breaches
Clients appreciate our help when a data breach has occurred – we know just how time-critical such incidents are, not least because swift communication with regulators and the individuals affected is paramount. Even more importantly, our clients rely on us to be prepared for such eventualities. The threat landscape is always evolving, and a breach may come from the most unexpected source.
Doing marketing campaigns the right way
Companies often struggle with compliance, since it remains unclear when contacting clients by email or phone is acceptable and allowed. Imagine a twenty-year-old company which has gone through a few mergers and is now left wondering which of the client databases it has collected over the years it can use. We are here to help before you get into any trouble.
Behaviour tracking – how much is OK?
Technologies that follow users’ behaviour raise a number of questions. Even if the data collected is impersonal, there are markers that companies can apply to segment users. What are the legal limits, and how can a company stay on the safe side and protect their users’ rights as well? We see both sides of the story and can also help when your customers wish to exercise their rights.