On September 29 we celebrated our 25th anniversary with the second online event, this time focusing on great client service and innovation topics. These are among the core values which have enabled us to help our clients succeed since the first Sorainen office opened its doors in Estonia in 1995. The event was opened by Sorainen’s Founder and Senior Partner Aku Sorainen and Managing Partner Laimonas Skibarka and moderated by Senior Associate Viktoryia Mikhnevich and Associate Laura Matuizaitė.

The topics covered were:

  • “Technology, innovation, e-business. There is still a lot of potential for our countries” by Toomas Hendrik Ilves, Former Estonian President
  • “Client perspective: What makes advisors great?”. Video compilation of clients’ voice: Wargaming, Linstow Center Management, Kaamos Group, Nordea, Bolt, Limedika, Bitė, Bär & Karrer
  • “At the cutting edge. How to bring innovation to a law firm?” by Antti Innanen, CEO and Founder of Dot. Legal Design
  • “Case study: How do the Kempinski hotels make their clients happy?” by Kai Schukowski, General Manager at Grand Hotel Kempinski Vilnius